Help Center

Browse all common questions in one place.

How can I book a car with X-GO?

Explore the available vehicles, select your preferred car and choose your pickup and return dates. Submit your request and contact our team to confirm availability, pricing and rental terms.

How can I check vehicle availability for my dates?

Choose your preferred rental dates and submit a booking request. Contact our team to confirm whether the vehicle is available for your selected period.

How is the rental price determined?

Pricing depends on the vehicle, rental period and booking details. Contact our team to confirm the final cost before completing your booking.

What documents do I need to rent a car?

Requirements depend on the rental office's policies. Contact X-GO before booking to confirm the required documents and driving licence requirements.

Can I extend my rental?

If you need to extend your rental, contact the office before your agreed return time to check availability and any additional charges.

Where can I collect the car?

You can collect the car from the X-GO office at Ghazal Square in Al Qusour, or at Damascus International Airport. Contact our team to confirm the place and time before finalizing your booking.

Do you deliver the car to the airport?

Yes — we deliver the car to Damascus International Airport and collect it there when you fly out. Contact the office to confirm your flight time and any charges for the service.

What if I need to cancel my booking?

Contact the office as soon as possible to confirm the cancellation policy and any conditions or charges applicable to your booking.

Is insurance included in the rental?

Insurance coverage depends on the rental terms. Contact the office to confirm the available coverage and any amounts or responsibilities that may apply before booking.

Is a security deposit required?

Contact the office to confirm whether a security deposit is required, its amount and the applicable payment and refund terms.

Can I rent a car for a short or extended period?

Choose the rental period that suits your plans and contact the office to ask about available vehicles and pricing for your preferred duration.

How can I contact X-GO?

Contact X-GO by phone or WhatsApp to ask about available vehicles, pricing and booking details.

Still have questions? We're here to help!

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